FAQ

NAYC 2021 is CANCELLED as an in-person event.

 

Hotel Cancellation Information:

  • No action is required from attendees regarding hotel reservation so long as rooms were booked through Connections Housing. All hotel reservations booked at an official NAYC21 Hotel through Connections Housing will automatically be cancelled with no penalty.
  • Each guest will receive a cancellation acknowledgement email from Connections Housing.  No deposit was charged for reservation; therefore, no refund is due.
  • Should you have any questions or concerns, please email NAYC housing directly at: [email protected].

 

The CANCELLATION of NAYC21 as an in-person event is due to the following main reasons:

  • Lucas Oil Stadium capacity is still set at only a 17,500 as of March 29th.
    • At this time, we have no guarantee that the stadium capacity will increase by April 6th (our registration opening date) nor by our event date in July.
    • Furthermore, we have already delayed the registration date more than one month to allow time for the stadium capacity to increase.
  • While the Indiana governor has stated that restriction would lift for the state on April 6, 2021, unfortunately, the Mayor of Marion County has stated that restrictions will remain in place for the county and the city of Indianapolis. The Mayor and the director of the health board have determined that they will continue to uphold restrictions for the city and the county.
  • The County Health Board has precedents to wait until a few days out to approve or deny an event request for stadium capacity, etc. This poses a great risk as to whether or not we would be able to host an NAYC.
  • We are nearing the 90-day cancellation window with some of our event hotels. To delay NAYC cancellation could potentially mean that YM and our attendees are faced with penalties and fees for cancelling so close to the event.

 

See below for Online Event Information:

We encourage attendees, students, youth groups, and churches to join us Friday night, July 30th for a one night only virtual service. This will not be just another virtual service, but we will encourage districts, sections, and youth groups to host watch parties (if possible). Please visit upciyouth.com and our social media outlets for more information that will be released soon.

 

If your question cannot be answered below, click here.

 

North American Youth Congress 2021 Information

Where is NAYC 2021?

What are the dates of NAYC 2021?

What is the NAYC Schedule?

Who are the Speakers for NAYC 2021?

Is there an age limit for NAYC?

COVID-19

COVID Housing Cancellation Policy

Will NAYC21 be a safe event?

2021 NAYC Exhibitor Information

Can I have a Vendor Booth at NAYC?

Hotel Reservations

NAYC 2021 Hotel Information

What is the per-night hotel rate range for NAYC?

How do I request a hotel exemption?

Registration

When will registration for NAYC open?

How much is NAYC registration?

When registering my group for NAYC, do I need to submit a name for each person I'm registering?

After I register when do I receive my registration packet?

If I pre-registered, do I need to arrive in time for the 12:00 p.m. registration on Wednesday?

Will the doors be open to the general public during the evening services?

When will I receive my NAYC Notebook?

Do I have to sit in the level I purchase?

Is entry time for the stadium based on your registration level?

What happens if someone in my group loses their registration badge?

How late will the information booth be open on Wednesday?

Do I have to register my child?

What is the "Saving Seats" Policy?

How do I get my registrations if I registered online and I am from outside of the US and Canada?

Cancellation Policy

What if I register for NAYC but need to cancel?

How do I transfer my NAYC registration?

Special Events

When do tickets for Afterburner and other special events go on sale?

How much are Afterburner tickets for Friday night?

Are Afterburner tickets refundable?

When will I receive my Afterburner tickets?

Afterburner Parking

Afterburner Wristband Colors

Hyphen Late Night

Is there an age limit for this event?

What should I wear?

Can I walk to this event?

What time can I arrive?

What time do I have to leave?

Is there an elevator?

What will be available to eat?

What is there to do?

What games are available?

Is there a separate space for leaders?

Parking Information

Parking Information

Bus Parking

Bus Drop-off / Pick-up Information

UBER & LYFT Info

Hearing-impaired & Handicapped Seating

Will there be an interpreter for the hearing-impaired?

Will our group be able to sit in the hearing-impaired section?

Will there be handicapped seating?

Are strollers allowed in the stadium?

How can I purchase the NAYC services?

NAYC Media

NAYC CDs, DVDs, and Flash Drive

Will Dropcards contain the praise and worship songs?

Will the services be available to purchase in another format?

Can I download the Dropcard to my mobile device?

Missing Dropcard files or other download issues?

Will Dropcards contain the praise and worship songs?

Will the praise and worship songs be available to purchase in another format?

NAYC Vendor Booth Space

Are vendor booth spaces available during NAYC?

Miscellaneous

GENERAL INFORMATION

GENERAL QUESTIONS

PROMOTIONS - How can I help promote NAYC?

Stroller Information

NAYC History

When and where has NAYC been held in the past?